Frequently Asked Questions (FAQs)

Ashcon International is a global distributor and resale partner for industrial components and solutions. We specialize in sourcing high-quality, OEM-certified parts—including hard-to-find or obsolete items—serving abroad range of industries, including healthcare, transport, and food & beverage.

You can reach us through the Contact Form on our website. Simply submit your details and requirements, and our team will get back to you promptly. For specific inquiries, we also recommend you provide additional technical detail on the type of product you are seeking.

Yes! If you’re interested in setting up a trade account, just fill out the form on our Industrial Page. We’ll handle the setup and tailor the terms to suit your business needs.

Our primary focus is B2B (business-to-business) procurement. However, we welcome serious inquiries from individuals or startups who require specialized industrial or medical components.

We can source a wide variety of industrial parts, including:

• OEM-certified and aftermarket components
• Medical equipment and PPE (via AshconMed)
• Commercial vehicle parts (via TransportParts)
• Food-safe packaging and sustainable F&B items (via CompostUs, Earthsourced, and UnikShield)

If you’re looking for a specific part, including obsolete or niche items, our team can help source it.

Turnaround time depends on the product and supplier location. Most RFQs (Request for Quotations) are responded to within 1–2 business days. For urgent or time-sensitive requests, we offer expedited processing – please be sure to indicate the priority on the form.

Ashcon International proudly partners with clients worldwide, delivering to regions including North America, Europe, the Middle East, Asia, and Australia. We have established clients in countries such as Qatar, Brunei, and Libya, etc. Backed by deep expertise in international logistics and regulatory compliance, we ensure timely, secure, and reliable delivery— no matter where in the world you are.

Absolutely. Our team is well-versed in managing complex transportation, cross-border shipping and logistics tailored to specific industry requirements and client business needs.

We work exclusively with trusted, verified manufacturers whose products meet or exceed international standards. Our medical and PPE products comply with stringent health and safety regulations, including those set by Health Canada. Ashcon International is a Health Canada–licensed distributor of Class II and III medical devices, as well as an authorized importer of Class I and II devices. (Licence No. 4008)

We combine 20+ years of procurement expertise with a commitment to transparency, speed, and client success. With over 500 trusted global suppliers, a 99% client retention rate, and recognition as one of Canada’s fastest-growing companies, our track record speaks for itself.

Yes, we provide bulk quantity pricing for large or recurring orders. Contact us for a custom quote tailored to your needs.